Footprint and filled weight

Footprint : 3.9 × 2.25 m (8.8 m²), 139 cm high.

With an empty weight of 1,120 kg and a capacity of 7,000 litres of water, the Cancun hot tub weighs about 8,120 kg once filled, not counting bathers.

To enjoy your hot tub fully and safely, choose a flat, stable and strong enough surface, ideally a suitable concrete slab.

Would you like to install it on a timber or composite deck, or on a raised structure? That is entirely possible, provided a professional checks its load capacity beforehand.

Our team is on hand to help you prepare your installation.

Delivery access

Dimensions of the hot tub packed on its pallet: 400 × 243 × 141 cm.

Your hot tub is packed and transported on its side to make handling easier.

Before ordering, check the size of every opening on the way (gate, path, door…) to its final position.

Not sure about access? Talk to your sales advisor! A simple video of the way in lets us study the delivery options and get you the most suitable quote from our partner carriers.

First heat-up

Fitted with a 3,000 W heater, our Intense and Alu-Teck hot tubs heat up by about 2 °C per hour, and up to 4 °C per hour on the most compact models, depending on the volume of water and the outdoor conditions.

Our tip: always keep the insulated cover closed while heating, to limit heat loss and help your hot tub warm up faster.

Electricity – how to prepare your hot tub's connection

Our hot tubs are delivered set up for 400 V three-phase, but can also run on 230 V single-phase once a qualified professional has fitted an electrical bridge.

For a single-phase installation, you will need:

• A 3G6 mm² electrical cable.
• A dedicated line with a 32 A circuit breaker and a 30 mA residual current device, depending on the model's specifications.
• A direct connection of the cable into your hot tub's control unit, with no plug in between.

Important: the cable from your electrical panel to your hot tub must be run and connected by a qualified electrician, who will check the cable size and the protections required.

Do you have three-phase power? Your hot tub can keep its original setup, with a suitable connection.

Need advice? Our team is here to help and will give you all the technical information you need to prepare your installation before delivery.

Electrical specifications are to be confirmed according to the model and the setup of your installation.

Maintenance – an easy-care hot tub!

Make the most of your hot tub with quick, simple maintenance!

To keep your water clean and your filtration at its best, rinse your TropicSpa-approved filter once a week and replace it every 3 months. Handy: it is changed without any tools!

You will find every product you need to look after your water in the TropicSpa online shop.

Need advice? Your sales advisor or our customer service team will help you choose the products best suited to your hot tub.

With TropicSpa, maintenance is simple and the pleasure stays complete!

Preparing the installation step by step